Web Site Terms of Service

Delivery of Service - All orders are processed and completed in the order they are received. Processing time will also depend on customer response time. RN MARKET does not give any guaranteed date of completion on any work. This includes any written, designed, or Web site material. You will be notified when the design process has begun and when your site has been posted. Orders that are incomplete after 6 months from the date of purchase will lose their production rights; no refunds will be given.

Web Sites

Web sites created by RN MARKET are not guaranteed any hits. Your web site is created after all designs and text for the Ultimate Marketing Package are complete and the Print Ready Design CD is complete. The Web site will include the design and text included on your marketing material designs. The Web site will expire exactly one year after purchase date and can be renewed yearly for an additional fee. It is your responsibility to keep track of the renewal date and contact RN MARKET for renewal. Expiration notification may be sent to the customer as a courtesy but is not a required duty of RN MARKET. If a domain name expires, a recovery fee of $100 may be charged to recover the domain name. Custom Flash animation or additional programming is not included in any package.

Web Site Changes - All Web sites maintained and controlled by RN MARKET are entitled to one content change a month. Content changes includes updating text already on the site or adding text that has been already typed. Design changes will require an additional charge of $75 per hour with a one hour minimum. In order to have changes made to your site, content changes must be gathered together and submitted in one email. After your one change has been made for the month, no other changes will be made until the next month unless the additional design fee is paid in advance ($75/hour with a one hour minimum).

Domain Name Transfers - You can have your domain name transferred to or away from RN MARKET at any time. Unless copyrights are purchased, any Web site design created by RN MARKET remains the property of RN MARKET after the domain is transferred or the domain name or hosting expires. This is in accordance to our Copyright terms listed below. Any copyritten Web site material that is custom made by RN MARKET must be registered and hosted through RN MARKET's affiliated registration and hosting company unless the copyrights are purchased from RN MARKET. Contact RN MARKET for more information and pricing for copyright purchases. In order for RN MARKET to release your domain for transfer, the receiving registration company must initiate the transfer. RN MARKET will not change any DNS information. In order to resume control over a current RN MARKET Web site, RN MARKET requires that the domain name is transferred away from RN MARKET and new hosting is implemented by a hosting company other than that affiliated with RN MARKET.

Rush Orders - You can request that your order be rushed at any time. This will give your order priority above all other regular orders but behind any orders rushed before yours. There is an additional fee of $150 for rushing your order. This rush fee still does not guarantee any date of completion. It only gives you priority over all other orders. Contact us for more details. You may also request express shipping. To get express shipping, you will be charged the difference between the new express charges and the ground charges previously applied.

Abuse and Unprofessionalism - At no time will RN MARKET stand for abusive or unprofessional language. If there is a problem, notify us in a professional manner and RN MARKET and its employees will do everything in their power to reach a satisfactory solution. If any abusive or unprofessional language is used toward RN MARKET or any of its employees, you will loose all production rights and no refunds will be given. This includes yelling, cursing, and/or any assault or abusive language of any type via phone or email.

Payment & Refunds - Final Web site publication will not be completed until all services are paid in full. Only after your payment has been received and has cleared will your Web site be published. In addition, no refunds will be given for any service or product purchased.

Disputes & Disagreements - Florida law shall apply to any remedies and/or disputes related to our agreement. The only venue for any legal action shall be Hillsborough County, Florida.

Copyrights - RN MARKET reserves all rights under law. No part of any material produced by RN MARKET may be reproduced, written or electronically, without written permission from Veronica Castellana of RN MARKET. Copies may be made for review and personal reading purposes only. Any material created by RN MARKET may be utilized to benefit the company. This includes but is not limited to utilization of prefabricated content for promotions or displays. Copyrights apply to all graphic design or written content shown on any product or web site produced by RN MARKET. Copyrights apply to all graphic design or written content shown on any product or web site produced by RN MARKET or any product produced for any client. When purchasing the Ultimate Marketing Package, all design and content copyrights are issued to the purchaser. If the Ultimate Marketing Package is not purchased, copyrights may be purchased from RN MARKET in the form of a compact disc containing files of the purchased material.

Please feel free to contact RN MARKET at 813-261-4680 if you have any questions about these Terms & Conditions.